If you’re in the transport and logistics business, you understand
Are you able to measure your customers’ volume and activity against contract commitments?
Are you identifying and focusing on bids and tenders that you’re most likely to win?
Do you have a system which alerts your teams to new opportunities?
Are you able to demonstrate data-driven value?
Can you accurately generate sales forecasts with information you trust?
Do you have clear visibility and accuracy over your sales pipeline?
A bespoke Customer Relationship Management (CRM) system
tailored to your transport and logistics business can easily solve all of these challenges for you
Designed specifically for transport and logistics operators and tailored to your unique business, we can help you unify and improve your operations with one single platform.
Fully compatible with CargoWise, this will help your business adapt better to change and consolidate all of your software systems to improve your processes
How CRM software works for you
A Customer Relationship Management (CRM) system coordinates your entire organisation to improve efficiency, reduce costs and achieve your goals by focusing on each of your customer segments.
That way, you can:
- win new business
- retain customers and
- improve revenue
It is also seamlessly integrated with CargoWise.
Through our Logistics Accelerator service, we customise the power of the reputable and proven Salesforce® platform directly to your logistics and transport business, so that whether you need lead management, pipeline CRM or contract management, the Salesforce CRM combined with our customised services will help you.
We understand that the transport and logistics business is more than just coordinating, storing, packaging and delivering products on time – it’s about managing multiple relationships all at once to ultimately meet everyone’s needs.
This is where our Customer Relationship Management system can help you evolve and improve.
We call it the Logistics Accelerator, which is a complete logistics CRM solution designed to provide your team with the best practice CRM methodologies.
It’s the culmination of our logistics and transport expertise bundled into one accelerator package, tailored to your business and aimed at getting you up and running with a strong CRM system quickly.
Skip right to success
Our Logistics Accelerator takes your business straight to base camp position where you’re ready to achieve, offering you the best practice processes, training, user guides and cheat sheets to differentiate your business, quickly.
Bypass the weeks of set-up and get performing now.
What are the benefits?
Our comprehensive Logistics Accelerator solution is purposely designed to help you:
- New business development – supporting your team’s efforts to convert new clients
- Quoting – generate professional quotes immediately for projects and jobs
- Contacts – support regular work across all of your teams
- Tenders – manage the whole bidding process with a unique scoring system
- Demonstrate value – for all of the services you provide for your clients
- Case handling – track all interactions with all customers to keep your team informed
- Improve communications – better team coordination when speaking to clients
- Revenue tracking – offer visibility for actual vs expected numbers
- Credit status updates – monitor all invoices and financial information
- Live dashboards – a list of live, visual tools to monitor your entire operation
- More visibility – Complete transparency with accurate data displays
- Internal reporting – track all numbers and results to keep your business on target
- Customer reporting – tailor reports to provide clients with more insight
- Improved systems – through more consistency in your processes
- CargoWise compatible – integrates seamlessly with CargoWise software
- Team coordination – ensuring your team work better together
- Improved efficiency – by bringing all other systems together
- Simple to use –providing an intuitive platform made for your inidividual business
- Cost effective – inexpensive delivery and ongoing support
How we help you
At FullCRM, we’re about three core services:
Let’s discuss solutions
Want to talk about your business’ needs? Or have any further questions?
“Working with FullCRM has been game changing. Their focus on understanding exactly what we wanted and needed was outstanding.”
Rebecca Keen Chief Financial Officer, SCE Group
Here is what our transport and logistics clients say
What was invaluable was that the business experience provided in conjunction with the technical expertise. As a result, a holistic solution has been delivered that whilst robust in process also has the flexibility and agility to grow with the business.
Port of Newcastle
The FullCRM team were excellent to deal with throughout our Salesforce implementation. They assisted with scoping of our requirements, provided constructive feedback on business processes, and managed expectations and deliverables through the process. Better yet, the project was delivered on time and on budget.
Our Salesforce implementation ran very smooth. FullCRM was outstanding in their support, knowledge and management skills. I would highly recommend working with FullCRM.
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