We help you create a vibrant community that is not only visually appealing but also effectively links into your Salesforce products. Your community manager is key to a successful community. We arm your managers with dashboards and techniques that will help them engage the community and ensure that it is a success.
A well-designed customer community will:
- Arm your customers with self help capabilities. This prevents your customers becoming frustrated by having to wait on the phone or wait for their email to be replied to. When customers want information, they want it now!
- Allow your customers to collaborate with your team and other customers.
Create a partner community to manage every stage of partner relationship from:
- Access to reports and dashboards
- Co-Selling – give your partners the ability to close opportunities directly in your community.
Partner communities are all about helping your team work seamlessly with your partners.
How it works for you
With FullCRM’s experience and guidance we will work together to configure a community that is inline with your branding, to help you connect and collaborate with your customers, partners and employees. Through a series of workshops we show you how to update content to keep your members engaged.
Ready to let us help you?
With a great CRM solution in place, customer focus will be at the centre of everything your business does. We can help you transform your business.
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We understand that to be successful, your business must prospect, acquire and nurture relationships to ultimately meet the needs of the end customer and win sales.
This is where our tailored Sales Cloud CRM service can help you evolve and improve your entire operation.
How FullCRM works with you
At FullCRM, we’re about three core services:
Once a project is completed, you will have a community that is not only visually appealing, but also links into your Salesforce® products.