Customer relationship management, or CRM solutions are many things to many businesses. However at its core it is your corporate memory and the archaeological record of your interactions to fully realise and map the true value of your clients as company assets beyond numeric transactions.
This trail of information becomes a real asset in itself. With a strong CRM culture, the business becomes the owner of the wisdom and knowledge built between your clients rather than just the people who represent you or the orders they place.
A quality CRM delivers one solution for your whole business – from marketing to sales and customer service, in fact everyone across your business including finance and operations has a huge part to play in providing an excellent customer experience.
But it is far more than a system. It’s a philosophy that helps you transform the way you do business.
10
We choose to work with FullCRM based on their professionalism, responsiveness and customer centric approach. This project was important in refining and enhancing our engagement with our customers and potential customers. In being an on-going customer of FullCRM, we were able to leverage their strong knowledge of our business and organisation intricacies in order to get the most out of the system upgrade.
10
FullCRM went above and beyond to deliver an outstanding result and I would recommend them to any company looking to get the most value out of their Salesforce licence.
10
FullCRM did a terrific job of understanding our business needs and working with out team to develop an efficient solution. I was impressed with their change management approach and paying attention to the small things that are key to successful user adoption.
Leveraging the Salesforce® platform, FullCRM delivers innovative end-to-end CRM solutions that will transform your business and provide you with the insight you need to understand and delight your customers.
Our team of dedicated and passionate Salesforce® specialists apply best practice CRM processes and specialist technical expertise to consistently deliver outstanding results.
How can CRM transform your business?
Start a conversation and we’ll get in touch…
+61 2 8057 8250 hello@fullcrm.com
Suite 5.06 / 55 Miller St, Pyrmont NSW 2009
How can CRM transform your business?
Start a conversation and we’ll get in touch…
