FullCRM successfully managed to grasp the core of the gambling industry and acted not just as an operator but as a strategist. We have been helped to consider business metrics under different angles and that gave us a new vision for our business.
End to End CRM Solutions
Customer relationship management, or CRM solutions are many things to many businesses. However at its core it is your corporate memory and the archaeological record of your interactions to fully realise and map the true value of your clients as company assets beyond numeric transactions.
This trail of information becomes a real asset in itself. With a strong CRM culture, the business becomes the owner of the wisdom and knowledge built between your clients rather than just the people who represent you or the orders they place.
A quality CRM delivers one solution for your whole business – from marketing to sales and customer service, in fact everyone across your business including finance and operations has a huge part to play in providing an excellent customer experience.
But it is far more than a system. It’s a philosophy that helps you transform the way you do business.
Specialised CRM Solutions for...
Here is what our clients say
FullCRM worked hard to listen and understand our challenges and worked in collaboration to find solutions and ensure we stayed on track.
What was invaluable was that the business experience provided in conjunction with the technical expertise. As a result, a holistic solution has been delivered that whilst robust in process also has the flexibility and agility to grow with the business.
Leveraging the Salesforce® platform, FullCRM delivers innovative end-to-end CRM solutions that will transform your business and provide you with the insight you need to understand and delight your customers.
Our team of dedicated and passionate Salesforce® specialists apply best practice CRM processes and specialist technical expertise to consistently deliver outstanding results.