Customer relationship management, or CRM solutions are many things to many businesses. However at its core it is your corporate memory and the archaeological record of your interactions to fully realise and map the true value of your clients as company assets beyond numeric transactions.
This trail of information becomes a real asset in itself. With a strong CRM culture, the business becomes the owner of the wisdom and knowledge built between your clients rather than just the people who represent you or the orders they place.
A quality CRM delivers one solution for your whole business – from marketing to sales and customer service, in fact everyone across your business including finance and operations has a huge part to play in providing an excellent customer experience.
But it is far more than a system. It’s a philosophy that helps you transform the way you do business.
10
We were very impressed with the service we received from FullCRM. The process of sitting with them to make changes to our system so that it suited our specific needs was fantastic. We also appreciate the follow up calls to check how we have been tracking since completion of the job. We would definitely recommend their services to others.
9.14
FullCRM provided insights as to how we can better improve the use and value of Salesforce to the business through the removal of clutter and simplifying the daily processes by users. The inclusion of up to date and relevant data to the field teams provokes conversations on how they can better improve the customers business.
9.4
FullCRM worked hard to listen and understand our challenges and worked in collaboration to find solutions and ensure we stayed on track.
Leveraging the Salesforce® platform, FullCRM delivers innovative end-to-end CRM solutions that will transform your business and provide you with the insight you need to understand and delight your customers.
Our team of dedicated and passionate Salesforce® specialists apply best practice CRM processes and specialist technical expertise to consistently deliver outstanding results.
How can CRM transform your business?
Start a conversation and we’ll get in touch…
+61 2 8057 8250 hello@fullcrm.com
Suite 5.06 / 55 Miller St, Pyrmont NSW 2009
How can CRM transform your business?
Start a conversation and we’ll get in touch…
