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The ultimate solution for logistics, transport and 3PL providers
Transform your business with the power of CRM
Contact Us Today!

If you’re in the transport and logistics business, you understand

Your business is an essential part of multiple supply chains. However, the ever-increasing list of demands from both clients and end-users means that there is a lot of pressure on you and your team to work smarter to meet these expectations. This can be hard without the right support system in place to coordinate everything.

Ask yourself:

Are you able to measure your customers’ volume and activity against contract commitments?

Are you identifying and focusing on bids and tenders that you’re most likely to win?

Do you have a system which alerts your teams to new opportunities?

Are you able to demonstrate data-driven value?

Can you accurately generate sales forecasts with information you trust?

Do you have clear visibility and accuracy over your sales pipeline?

A bespoke Customer Relationship Management (CRM) system
tailored to your transport and logistics business can easily solve all of these challenges for you

Designed specifically for transport and logistics operators and tailored to your unique business, we can help you unify and improve your operations with one single platform.

Fully compatible with CargoWise, this will help your business adapt better to change and consolidate all of your software systems to improve your processes

FullCRM Logistic Diagram
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How CRM software works for you

A Customer Relationship Management (CRM) system coordinates your entire organisation to improve efficiency, reduce costs and achieve your goals by focusing on each of your customer segments.

That way, you can:

  • win new business
  • retain customers and
  • improve revenue

It is also seamlessly integrated with CargoWise.

Through our Logistics Accelerator service, we customise the power of the reputable and proven Salesforce® platform directly to your logistics and transport business, so that whether you need lead management, pipeline CRM or contract management, the Salesforce CRM combined with our customised services will help you.

Why FullCRM?

We understand that the transport and logistics business is more than just coordinating, storing, packaging and delivering products on time – it’s about managing multiple relationships all at once to ultimately meet everyone’s needs.

This is where our Customer Relationship Management system can help you evolve and improve.

We call it the Logistics Accelerator, which is a complete logistics CRM solution designed to provide your team with the best practice CRM methodologies.

It’s the culmination of our logistics and transport expertise bundled into one accelerator package, tailored to your business and aimed at getting you up and running with a strong CRM system quickly.

Contact us today to learn more about how we can help you

We’re industry recognised for our logistics CRM solution

FullCRM was awarded a High Commendation for our transformative CRM solution with materials and handling provider, SCE Group, at the 2018 Australian Supply Chain and Logistics Association (ASCLA) Awards.
Find out more on our award here

Skip right to success

Our Logistics Accelerator takes your business straight to base camp position where you’re ready to achieve, offering you the best practice processes, training, user guides and cheat sheets to differentiate your business, quickly.

Bypass the weeks of set-up and get performing now.

What are the benefits? ​

Our comprehensive Logistics Accelerator solution is purposely designed to help you:

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FullCRM_Business

Win More Business

  • New business development – supporting your team’s efforts to convert new clients
  • Quoting – generate professional quotes immediately for projects and jobs
  • Contacts – support regular work across all of your teams
  • Tenders – manage the whole bidding process with a unique scoring system
FullCRM_Vendors

Retain and Review Existing Customers

  • Demonstrate value – for all of the services you provide for your clients
  • Case handling – track all interactions with all customers to keep your team informed
  • Improve communications – better team coordination when speaking to clients
  • Revenue tracking – offer visibility for actual vs expected numbers
  • Credit status updates – monitor all invoices and financial information
FullCRM_Partners

Utilise Powerful Reporting

  • Live dashboards – a list of live, visual tools to monitor your entire operation
  • More visibility – Complete transparency with accurate data displays
  • Internal reporting – track all numbers and results to keep your business on target
  • Customer reporting – tailor reports to provide clients with more insight
FullCRM_Customers

Create More Value for Greater Success

  • Improved systems – through more consistency in your processes
  • CargoWise compatible – integrates seamlessly with CargoWise software
  • Team coordination – ensuring your team work better together
  • Improved efficiency – by bringing all other systems together
  • Simple to use –providing an intuitive platform made for your inidividual business
  • Cost effective – inexpensive delivery and ongoing support

How we help you

At FullCRM, we’re about three core services:

1
A great CRM has 4 pillars:
  • System
  • People
  • Process
  • Data
    • We help you align all four to produce an effective Customer Relationship Management system.
      2
      Configuring the Salesforce® CRM specifically for your business to leverage its benefits. This includes continual updates and improvements which you automatically receive as part of your subscription.
      3
      Once a project is completed, we train your team to be empowered to run your CRM system every day to take full advantage.
      This is why we work closely together with you to provide the solution you need by ensuring that the systems, people, processes and data perfectly match your business.
      Hands icon

      Let’s discuss solutions

      Want to talk about your business’ needs? Or have any further questions?

      Contact Us Today!

      “Working with FullCRM has been game changing. Their focus on understanding exactly what we wanted and needed was outstanding.”


      Rebecca Keen
      Chief Financial Officer, SCE Group

      Here is what our transport and logistics clients say

      • Hubbed

        Hubbed

        What was invaluable was that the business experience provided in conjunction with the technical expertise. As a result, a holistic solution has been delivered that whilst robust in process also has the flexibility and agility to grow with the business.
      • Port of Newcastle

        Port of Newcastle

        The FullCRM team were excellent to deal with throughout our Salesforce implementation. They assisted with scoping of our requirements, provided constructive feedback on business processes, and managed expectations and deliverables through the process. Better yet, the project was delivered on time and on budget.
      • SCE

        SCE

        Our Salesforce implementation ran very smooth. FullCRM was outstanding in their support, knowledge and management skills. I would highly recommend working with FullCRM.
        See More Testimonials

        Download our free eBrochure

        Want more information about how CRM software can transform your transport & logistics business?

        Simply fill out your details below and we’ll send you our free digital brochure instantly.

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        How can CRM transform your business?
        Start a conversation and we’ll get in touch…

        +61 2 8057 8250 hello@fullcrm.com

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        Start a conversation and we’ll get in touch…