If you’re in the distribution business, you know the daily challenges you face
Positioned between wholesalers, manufacturers, partners and the end customer, you and your team need to be at the top of your game every day to meet all of their needs and be successful.
This can be very hard without the right supportive system in place to coordinate everything.
Ask yourself:
Do you have too many software systems that don’t talk or are outdated?
Are you identifying and focusing on bids and tenders that you’re most likely to win?
Do you have clear visibility and accuracy over your sales pipeline?
Are you able to quote accurately and quickly?
Are you able to demonstrate data-driven value to your partners and vendors?
Is your operation too slow to react to changes?
A bespoke CRM system tailored to your business can easily solve all of these challenges for you
Designed specifically for distributors and tailored to your unique business, we can help you unify both your down and upstream management with one single platform.
How it works for you
A Customer Relationship Management (CRM) system coordinates your entire organisation to improve efficiency, reduce costs and achieve your goals by focusing on each of your customer segments.
Through our Distribution Accelerator service, we customise the power of the reputable and proven Salesforce platform directly to your business, so that whether you need lead management, pipeline CRM or contract management, the Salesforce CRM combined with our customised services will help you.
Why FullCRM?
We understand that the business of distribution is more than just delivering goods to partners on time – it’s about managing partner and vendor relationships to ultimately meet the needs of the end customer.
This is where our CRM system can help you evolve and improve.
We call it the Distribution Accelerator, which is a complete, end-to-end distribution CRM solution designed to get your team to follow best practice CRM methodologies. It’s the culmination of our distribution CRM expertise bundled into one accelerator, tailored to your business and aimed at getting you up and running with CRM best practice quickly.
Skip right to success
Distribution Accelerator takes your business straight to base camp position where you’re ready to achieve, offering you best practice processes, training, user guides and cheat sheets to differentiate your business, quickly.
Bypass the weeks of set-up and get performing now.
What are the benefits?
Our comprehensive Distribution Accelerator solution helps you deliver true value for:
- Accurate sales forecasting - jobs counted once, despite multiple bidding partners, to avoid over-inflated sales pipelines.-
- Easy pricebook administration - using rules for discounting and margins.
- One size fits all - our solutions are truly scalable meaning regardless of how many vendors and pricebooks, FullCRM has you covered.
- Demonstrate value – easily show value-added partner training and marketing.
- Communication – provide business critical reporting to your vendors.
- Partner profiling – by profiling partners, you can use rules to automatically and accurately calculate discounts.
- Fast and error-free quoting – deliver timely, error-free quotes that enable your partners to rebadge and make their own.
- Full circle service – deliver a complete solution to partners, giving them everything they need for their end customers.
- Create renewal quotes – partners can easily create renewal quotes.
- Tracking trends and demand – By placing importance on the capture of key customer data, you can deliver critical information to vendors
How we help you
At FullCRM, we’re about three core services:
Ready to let us help you?
With a great CRM solution in place, customer focus will be at the centre of everything your business does. We can help you transform your business.
"Being able to have absolute clarity and trust in our system and resulting data gives us a huge advantage and has with no doubt made a positive impact on our market share.”
Martin Callaghan General Manager of Sales – Transition System Australia
Here is what our distribution clients say
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Orafol
From scoping the project and engaging all key stakeholders, to implementing the accelerator structure and simplifying our CRM environment considerably, FullCRM had a much-appreciated approach. The Sales and Customer Service team's engagement and day-to-day usage of the CRM have increased 2-fold.
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Efex
FullCRM understood our business process and created a simple yet effective system that hits our key metrics. Their input is to see us succeed with our CRM well beyond just implementing it. I would recommend them to anyone that wanted a quality delivery.
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Shriro
We selected FullCRM after an exhaustive process of looking for the right partner. We had an incredibly stress free deployment experience. FullCRM did an awesome job at understanding our company quickly, stuck to an extremely rigid timeline and delivered a version of Salesforce that is completely tailored to our business. I wouldn't hesitate to recommend FullCRM.
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Transition Systems Australia
Being able to have absolute clarity and trust in our system and resulting data gives us a huge advantage and has with no doubt made a positive impact on our market share.
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CMI Music & Audio
FullCRM helped CMI deliver its Commercial and Retail package building a system that supported our diverse and very different business units.
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SDI Limited
Any company who is lucky to choose Fullcrm will not be disappointed in selecting them for implementations and support of salesforce solutions. They will be very surprised at how high their service levels, salesforce knowledge and attention to detail of the customer requirements are.
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Liquor Marketing Group
FullCRM provided insights as to how we can better improve the use and value of Salesforce to the business through the removal of clutter and simplifying the daily processes by users. The inclusion of up to date and relevant data to the field teams provokes conversations on how they can better improve the customers business.
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