Month: June 2025

New Features to Make Admin Life Easier Salesforce continues to deliver innovation at pace and the Summer ’25 release is no exception. With three major releases each year, it’s always exciting to see what new features are on offer to help teams work smarter and get more value from the platform. One of the biggest … Read more

How Salesforce Agentforce Automates Order Status & Tracking Where’s my order? It is a simple question, but one that takes your team time, coordination, and energy to answer across many channels such as email, chat, SMS, WhatsApp, and more. It is just one of the many repetitive service requests that customer service teams field daily. … Read more