We are proud to announce that FullCRM is the only domestic Salesforce Implementation partner to be a Manufacturing Expert on the AppExchange!
As a gold Salesforce consulting partner, we are thrilled to be recognised on the AppExchange for our work with helping many Manufacturers, and Distributors leverage the Salesforce platform to align technology with their people, processes and data.
What is the Salesforce AppExchange?
The AppExchange is an online marketplace for Salesforce apps, components and consulting services to help businesses extend the functionality of Salesforce across every department and industry.
When it comes to implementing Salesforce, many businesses do not have in house resources to tailor it to their exact business requirements. A Salesforce consulting partner works as an experienced guide to design a solution, tailored to the business strategy and work with them to embed Salesforce within the business.
To ensure customer satisfaction, Salesforce developed a partner navigator program to help customers find a consulting partner with the right skill set to apply to their implementation.
What does being an expert in Manufacturing on the AppExchange mean?
The AppExchange helps businesses search for consulting partners best suited to their needs, based on their technical knowledge, project experience and customer success.
For customers to find the right consulting partner for their project, Salesforce’s navigator program categorises a partners experience with a product or industry based on three levels. Using the search functionality on the AppExchange, customers can find a partner with proven expertise that is best suited to their requirements.
The navigator program consists of three levels:
- Level I Specialist: have proven to Salesforce that they possess the knowledge to deliver customer success in a cloud or industry vertical.
- Level II Specialist: have proven to Salesforce that they have the knowledge and experience to deliver on complex projects in a cloud or industry vertical while maintaining high levels of customer success.
- Expert: have proven to Salesforce that they are thought leaders in a cloud or industry vertical. They can handle the largest and most complex projects and achieve the highest standards of customer success.
The levels are awarded based on a partner’s achievement with:
- Knowledge: measured by the number of credentials
- Experience: measured by the number of completed projects
- Quality: measured by customer satisfaction scores
FullCRM is proud to be the only Australian Salesforce Consulting Partner to be considered a manufacturing expert. The navigator level awarded is client verified and is a testament to the work we have done with numerous Australian manufacturers and distributors.
FullCRM’s understanding of the Manufacturing and Distribution industry:
FullCRM is passionate about helping Australian manufacturers and distributors achieve success by leveraging the Salesforce platform to align technology with their people, processes and data.
We understand the Manufacturing and Distribution industry is more than product production and order delivery – it’s about connecting with your partners, supplier and end customers. Now more than ever, it is imperative to create these connections because if you don’t, you will be left behind.
What to expect when working with FullCRM:
We spend the time to understand your business, your employees and your ability to manage change, as well as your digital maturity to plan the best way to leverage technology to improve your business and your value.
Our initial goal is to get you up and running within the shortest timeframe of purchasing your Salesforce licenses, to ensure you are maximising your investment. With our comprehensive pre-configured solutions for both manufacturers and distributors designed to bypass the initial weeks of setup and get your employees using the system now.
To ensure Salesforce is embedded within your business and guarantee user adoption, we work closely with you to develop a change management plan to ensure the success of the solution.
