Fullcrm’s top picks to tune in to for Salesforce WorldTour Reimagined
On Wednesday, 4th March Salesforce are holding their first World Tour conference as an online experience.
World Tour Sydney Reimagined is delivering inspiration, innovation and industry experts straight to your devices.
You will be able to hear the latest from Salesforce customers, partners and the product innovations that can help create connected customer experiences all from the comfort of your office.
Make sure to register to secure your space!
Here are our top picks to tune in to:
8:30 – 9:10am Salesforce for Small Business: Start, Scale, Transform
Stream: Channel 1
If you are in the SMB space and looking for a CRM solution this is a great session for you. We often hear from clients in the SMB space “Oh Salesforce – we are too small to use this software”. This is definitely not the case! Salesforce started disrupting the CRM industry through SMB.
If you are considering other CRM systems, whilst there may be cheaper options now, as your business expands it is likely that you will out grow these CRM options. We recommend always considering the scalability of the CRM solution before making the decision, to avoid the resource and cost implications in years to come.
Whether your business has 5, 50, 500 or 1,000s of employees, Salesforce is a truly scalable solution that can grow with you and help you transform your business.
So if you are in the SMB space and thinking of using Salesforce or already have it and want to know what is next, this is the session for you.
10am – 11.10am Opening Keynote: Trailblazers, Together
Stream: Channel 1
This is a must see session! The keynote is a great opportunity to hear from the Australian executive team on the new innovations released and understand the insight into the roadmap for Salesforce in the future.
The keynote will be hosted by Pip Marlow, Salesforce ANZ CEO and will be joined by other special guests sharing their stories on how they are transforming their industry and driving exceptional customer experiences.
12.15pm 12.45pm Tableau: Helping People See and Understand Data
Stream: Channel 3
So you have a CRM and your users are busily entering information into the system, but what value are they getting out of it? This session is a great opportunity to learn more about Tableau and how it can help your business make better decisions with your data.
Tableau is a powerful business intelligence tool and learning how to understand your data can open up a world of new opportunities for your business.
2:00pm – 2.40pm: Intimate Fireside Conversation on Inclusive Leadership with Billie Jean King
Stream: Channel 1
This session is an example of why we love Salesforce! Whilst Salesforce is a technology company, there are bigger things in the world to consider. Equality has always been at the core for Salesforce and they believe business can be a powerful platform for social change.
We are excited to hear Billie Jean King share her story and discuss the importance of inclusive leadership in untapping human potential.
This session will be a chance to get some perspective and and grow ideas on how we can live in an inclusive society.
4:30pm – 5:00pm : The AppExchange Demo Jam
Stream: Channel 3
We love the Demo Jam! It is a fun and exciting session where the AppExchange partners compete for the title of best app. They only have 3 minutes to showcase the best of their app in a real time demo! The demo jam is a great way to see what apps are available on AppExchange and understand how they can benefit your business. It is an interactive session as the winner is also decided by us, the audience!
There are a number of fantastic sessions planned and World Tour is a great way to experience all that is on offer on the Salesforce platform.
To make the most of the experience, check out the full agenda.